RETURN POLICY

To start a return, ship the item back to the address below. The customer is responsible for the return shipping cost.

WHERE DO I SEND MY RETURN + WHAT DO I INCLUDE? 

The Oasis Boutique, Attn. Returns
1333 Lewis Ln
Tulare, CA 93274

Please include a copy of the original invoice for your return.

The Oasis Boutique offers returns for STORE CREDIT ONLY within 10 days of the order's original ship date. Your store credit will be in the form of an E-gift code which will be available within 5 to 7 days after we receive and process the return. Each E-gift code will expire five (5) years after the original issue date.

To be eligible for a return:

  • Returned item(s) must be in the same condition they were received. 

  • Returned item(s) must be unworn and unwashed.

  • No signs of make-up, smoke, perfume, sweat, or pet hair on the returned item(s).

  • No rips, tears, or stains on the returned item(s).

  • Tags must be attached to the returned item(s).

  • We must receive the items within 30 days after the customer receives the item to be accepted.

We hope this will encourage you to take your time in selecting your purchases and feel free to reach out to us with any questions regarding sizing or styling. 

The following categories are FINAL SALE and CAN NOT be returned:

• Sale items 

HOW WILL I RECEIVE MY STORE CREDIT? 

Expect an emailed E-Gift Code with your store credit that you can use on the website within 5-7 business days of the delivery of your return to us. Store Credit will be calculated for the item(s) purchased and does not include discounts and taxes at the time of purchase or the amount paid for shipping. Store Credit is not processed the day your item is delivered. It must be sorted, inspected, and processed.

DO YOU ACCEPT EXCHANGES?

No, we do not.

 

Damaged or Defective items on receipt:

If you receive a damaged item, contact our customer care team within 72 hours of receipt. If the notification occurs outside of this window, we can no longer process the return. All damaged goods require a submitted photo to be reviewed. Please include any damaged or defective areas in the photo.